We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data when you visit our website, use our services, or interact with our business.
1. Information We Collect
We may collect the following types of information:
- Personal Details: Name, surname, email address, and phone number provided when you contact us, make a booking, or create an account.
- Usage Data: Information regarding how you use our website, including your IP address, browser type, and pages visited.
- Cookies: We use cookies to analyze site traffic and enhance your browsing experience. You can disable cookies in your browser settings.
2. How We Use Your Information
We use the collected information for purposes such as:
- Processing and managing your bookings or inquiries.
- Improving and optimizing our website and services.
- Communicating with you about updates, promotions, or responses to your queries.
3. Sharing of Information
We will not sell, rent, or trade your personal information to third parties. We may only share your information in the following instances:
- With trusted service providers who assist us in operating our business (e.g., secure payment processors).
- When required to comply with applicable laws or to protect our rights and safety.
4. Data Security
We implement industry-standard computer, physical, and procedural safeguards to protect your personal data from unauthorized access, alteration, or disclosure. In the unlikely event of a data breach, affected individuals and authorities will be notified as required by law.
5. Your Rights
Under data privacy laws (such as POPIA), you have the right to request access to the personal data we hold about you, request corrections, or ask us to delete your information. You can also opt out of marketing communications at any time.
6. Changes to This Privacy Policy
We may update this policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with an updated effective date.
